B R I T N Y V A U G H N
West Frankfort,IL
Summary
Experienced Practice Supervisor successful at handling payroll administration and patient relations for 5 offices across SIH. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail- oriented team player with strong organizational skills.
Overview
12
12
years of professional experience
Work History
Practice Supervisor
SIH Medical Group Urology and Podiatry
09.2023 - Current
- Maintain communication with staff and providers
- Oversee staffing ETO and schedules
- Bank deposits and deposit reconciliation for our clinics
- Schedule and assist with interviews for new hires.
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
Occupational Medicine Coordinator
Urgent Care Work Care
09.2022 - 09.2023
- Reconcile daily charts in Systoc (EMR system) for Workcare
- Email/fax all results of applicants to employers
- Point of contact for all offsite drug screens, breath alcohol testing, lab draws and Resp fit testing
- Coordinate referrals
- Coordinate testing and labs for remote workers for SIH
- Scan and sendoff labs from Quest
- Daily bank deposits for Workcare and Urgent Care.
- Entered data, generated reports, and produced tracking documents.
Administrative Assistant
Pepsi Mid America
03.2022 - 09.2022
- Daily reports for senior leaders and executive members
- Coordinating and organizing all events for holidays and retirement parties
- Scheduling interviews for our managers
- Marketing as needed
- Gathering material for Fizz Bizz magazine
- Training as an MIT
- Paying all bills, insurance, electric work comp etc for all of Pepsi's locations.
Facility Manager
The Voyage Senior Living
11.2021 - 03.2022
- Hiring employees
- Scheduling and payroll for all employees
- Daily meetings and rounding with the staff
- Scheduling and transporting residents to all appointments
- Weekly and monthly inspections of all facilities, equipment's, and resident rooms
- Two days a week Covid testing all residents and staff members.
Medical Receptionist/Surgery Scheduler
Dermatology and Plastic Surgery
10.2017 - 11.2021
- Scheduling medical and cosmetic patients/clients, scheduling cosmetic appts for our aesthetics side and our providers
- Prepping for cosmetic surgeries, selling products of skin care lines we offer and running different rewards programs, experience with excel and running a cash drawer.
Administrative Assistant
Herrin Wound Center
09.2012 - 10.2017
- Scheduling appointments for patients
- Rotating between all three locations
- Coding and billing for our providers
- Scheduling transportation, referrals, and any imaging for patients
- Gathering data to send out to current patients' PCPs
- Working one on one with the manager and helping with other duties assigned.
Education
John A Logan
Carterville, ILMarion High School
Marion, IL01.2008
Skills
- Documentation Scanning
- Payment Collection
- EMR system
- Medical Terminology
- Office Reception
- Customer Service
- Medical Billing Codes
- Patient relations
- Appt Coordinator
- Facility Manager
- Surgery Scheduler
- Communication
- Creativity
- Strategic thinking
- Staff Management
- Process Improvement
Timeline
Practice Supervisor
SIH Medical Group Urology and Podiatry
09.2023 - Current
Occupational Medicine Coordinator
Urgent Care Work Care
09.2022 - 09.2023
Administrative Assistant
Pepsi Mid America
03.2022 - 09.2022
Facility Manager
The Voyage Senior Living
11.2021 - 03.2022
Medical Receptionist/Surgery Scheduler
Dermatology and Plastic Surgery
10.2017 - 11.2021
Administrative Assistant
Herrin Wound Center
09.2012 - 10.2017
John A Logan
Marion High School